studio policies

Class Registration

We prefer if you purchase classes online, but if you need to purchase a Drop-In or Class Pack in person, please come a bit early.

Virtual Class Registration

If you would like to join a class virtually, please register as early as possible, if there are any issues, we will have a better chance of resolving it prior to the beginning of class if we have more time.

Cancellation Policy

We know things happen. Each customer is granted 3 class cancellations. Classes may be canceled up to 2 hours prior to the start of class and will result in the credit automatically being returned to the Class Pack (or account if it was a Drop-In). As of April 1st, repeated cancellations may incur a $10 penalty.

If you can’t cancel your reservation online prior to the beginning of class, email us 2 or more hours prior to the beginning of class and we will do our best to put the class back into to your account within 48-72 hours.

For early morning classes: Cancellations must be done at least 12 hours prior, except in an emergency. Memberships see below.

No-Show for all weekly classes

In an effort to honor our teachers, a late cancel (less than 2 hours) or No-Show will result in the forfeiture of that class, and your credit will not be returned to your account.

Refund policy

We apologize for the inconvenience, there are no refunds on class packs, memberships, or workshops.

Class pack extensions

There are no extensions on class packs. In the case of injury or major life event, extensions will be discussed and addressed on a case-by-case basis. If you have an injury or major life event occur, please immediately reach out to the studio and we will discuss the possibility of an extension. For injuries, we have a varying range of styles with skilled teachers that can give you modifications. Talk to us (and your doctor) so we can best support you.

New Student Specials: Although we do not offer extensions for this package, we can offer you a class with the owner (only for students who have used one class from the pack, not for two). Please contact us to discuss this option.

Memberships

Charge for no-show

There may be a $7 charge for each class you late-cancel or do not attend (no-show), so that we can pay the teacher.

Pauses on memberships

You may request a one-time pause on your membership with 30 days notice. If you need to pause the membership for longer than one month, there is $25 fee for each additional month. You must fulfill the entirety of the contract.

Payment Methods

We accept a variety of payment methods, such as cash, check, credit cards/debit cards, direct debit, and HSA/FSA cards.

In-person classes & health safety

We are currently offering In-Person and Hybrid (virtual and in-person).

If you choose to come into the studio, please follow these protocols: 

  • Please bring your own mat. We will have props available but it is your responsibility to clean them thoroughly when done and then place them in the “used” section of the cubbies. Rental mats are available for $3 if you do not have your own.

  • If you need to cough/sneeze, please do so into your elbow. If you need to blow your nose, feel free to do near an outside door.

  • When class is over, please use the cleaning supplies provided to clean any props you may have used. Props are to be placed in the designated cubbies Please READ the framed instructions. 

  • We have HEPA air purifiers and a HEPA-filtered heating system, and we will open the back door as weather allows to ensure air circulation.

Please do not come to an in-person class if:

  • You’ve traveled to a specific illness high-risk location in the past 10 days. 

  • You have been exposed to anyone that has tested positive or showed symptoms of COVID-19 in the past 10 days.

  • Please stay home if you are coughing/sneezing.